Privacy Policy

Introduction

This Privacy Policy (the “Policy”) describes how Agent Heroes, Inc. (“Agent Heroes”, “we”, “our”, or “us”) collects, uses, and discloses personal data when you access agentheroes.ai (the “Site”), or use the Agent Heroes platform and related services, including the web application, content generation tools, or any affiliated social media features (collectively, the “Services”).
Agent Heroes is a creative AI platform that helps individuals and teams generate characters, short-form videos, and schedule content across social media with the help of personalized AI agents.
As used in this Policy, “personal data” means any information that identifies, relates to, describes, or could reasonably be linked to an individual.

1. What We Collect

Applicability

This Policy applies to personal data that Agent Heroes collects through:

• Use of the platform and Services
• Interactions with our website or support team
• Use of the platform and Services
• Participation in surveys, feedback, or beta testing
• Third-party integrations (e.g., connected social media accounts)

This Policy does not apply to personal data of Agent Heroes employees, contractors, or applicants.

Changes

We may update this Policy periodically. Any significant changes will be communicated via the Site or email if appropriate. Continued use of the Services after changes constitutes acceptance of the updated Policy.

Definitions

We may update this Policy periodically. Any significant changes will be communicated via the Site or email if appropriate. Continued use of the Services after changes constitutes acceptance of the updated Policy.

• You / Your: Refers to any user or visitor of the Services
• Company / We / Us / Our: Refers to Agent Heroes, Inc.
• Usage Data: Data automatically collected (e.g. browser type, time on page, IP address)
• Personal Data: Any information related to an identified or identifiable person

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data You Provide

• Username or account handle
• Prompts, uploaded media (images, text, video)
• Social media account data if connected
• Payment information (via third-party provider)
• Survey responses or feedback
• Messages or support queries

Automatically Collected Data

• IP address
• Device and browser data
• Usage statistics (e.g., page views, time on platform)
• Cookies and similar tracking technologies

We collect and process personal information about you only where we have a legal basis for doing so under Data Privacy Laws. Our legal bases for processing personal information include:

2.2 Use of Personal Data

Agent Heroes may use your data to:

• Operate, maintain, and improve the Services
• Customize content generated by your AI agent
• Enable scheduling and posting on your behalf
• Communicate updates, product info, and promotions
• Respond to inquiries and support requests
• Monitor security and prevent abuse or fraud
• Analyze trends and optimize the platform
• Fulfill legal or contractual obligations

We do not sell your personal data.

2.3 Sharing Personal Data

We may share your personal data in the following cases:

• With service providers (e.g., analytics, hosting, payment platforms)
• With your consent (e.g., integrating third-party tools)
• During business transfers (e.g., merger, acquisition)
• With law enforcement or legal authorities, when required by law
• To protect our rights, or in case of suspected abuse, fraud, or threat

2.4 Data Retention

We retain your data only as long as necessary to provide the Services or as required by law. This includes data for billing, analytics, legal obligations, and user-generated content history.

2.5 International Transfers

Your data may be processed in countries outside of your jurisdiction, including the United States and the European Union. We ensure appropriate safeguards, including standard contractual clauses where required.

2.6 Data Security

We use modern security practices (encryption, access control, etc.) to protect your data. However, no method of transmission or storage is 100% secure.

3. Children's Privacy

Agent Heroes is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we become aware that we’ve collected data from a child without consent, we will delete it promptly.

4. Links to Other Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

5. Changes to This Privacy Policy

We may update this Policy from time to time. Material changes will be communicated via email or in-app notification. We encourage you to review the Policy periodically.

Contact Us

If you have any questions about these Privacy Policy, please contact us at:

• Email: agent.heroes@io.com
  • Ensure the email address is valid.
    • Check the email regularly for any correspondence.
• Phone: +41 238 01 21
  • Provide a number that is available during business hours.
    • Provide a number that is available during business hours.

To report any violations of these Privacy Policy or to pose any questions regarding this Privacy Policy or the Service please contact us.